1. ORDER ONLINE with your Credit Card! YOU DO NOT NEED A PAYPAL ACCOUNT! YOU CAN ORDER RIGHT NOW WITH OUR SECURE ONLINE SHOPPING CART USING ANY OF THE FOUR MAJOR CREDIT CARDS (Visa, Master Card, Discover, or American Express)! (If you already have a PayPal account you could also use that BUT YOU DO NOT NEED TO HAVE A PAYPAL ACCOUNT OR EVER SIGN UP TO HAVE A PAYPAL ACCOUNT TO ORDER FROM SpeechPage.com!) Just find the product you want on our website and choose "Add to shopping cart". If you have a coupon code for a discount, enter that in the code area and choose "Update". When you are done selecting items, choose "Checkout" and "Checkout Via Other Payment Method" to add your shipping and credit card information. YOU NEVER NEED A PAYPAL ACCOUNT!
2. Mail: (Orders with Check, Money Order, or PO) to SpeechPage.com, P.O. Box 356, North Olmsted, OH 44070 Most customers that choose to mail in an order tally up items in the online shopping cart and print that page in their webrowser to mail in with a check instead of proceeding to fill in the payment info online. To fill out by hand you can print an order form from our Free Stuff area and fill it out by hand using information on the website.
3. FAX Your order with a P.O. From a School or Facility to: 904.216.5478 (Faxed orders are only considered Valid when they have an authorized Purchase Order associated with them. We can NOT process a credit card through a Fax.)
PLEASE NOTE: Orders placed with credit cards MUST BE COMPLETED ONLINE ONLY! WE DO NOT process credit card payments through FAX or MAIL or PHONE or EMAIL. PLEASE DO NOT SEND CREDIT CARD INFORMATION TO US in mail or faxes or email phone messages. Any credit card information we receive through these methods will be immediately deleted and the order will be rejected as we do not process credit card information in any manner other than online through our secure online shopping cart.
What forms of payments are accepted?
Credit card orders (Visa, Master Card, American Express and Discover) will all be processed securely online through PayPal (a leader in secure online payment processing), as the final part of our secure online shopping cart. YOU DO NOT NEED A PAYPAL ACCOUNT! MOST OF OUR CUSTOMERS NEVER USE PAYPAL! If you do have a PayPal account you can choose to use that or you can just skip to the other form of payment, which is your credit card or even a check can be processed online through PayPal!) If you do use a check online in the PayPal billing area it becomes an eCheck and orders placed this way require a four day waiting period before the check is cleared and the order can be shipped.
OR you can choose to print your final shopping cart order form and mail it to us with your check, money order or P.O. (Email us if you need our Federal ID # for your school or business Purchase Order Form). You can download and print out our mail-in order form (and get a discount for your mail in order over $100) from our FREE STUFF! link on the left.
WE TAKE P.O.'s! Tax will be charged for Ohio Residents that are not exempt from tax. If your school or business is in Ohio and exempt from sales tax, mail, fax or email us a copy of your sales tax exemption certificate with your order and we will not charge the tax.
I Don't Have PayPal. Do I need to have PayPal to order online?
NO. You do not need to have a Pay Pal account and you DO NOT need to sign up to have a PayPal account to order online from SpeechPage.com! PayPal handles the billing portion of the website so it does seem to appear they encourage PayPal accounts, as you go through the payment part of the online shopping cart, however you are always given a choice to just pay with your credit card directly WITHOUT having a PayPal account.
TO PAY WITH ANY CREDIT CARD ONLINE CHOOSE: "Add to Cart" then when you have all your items just choose: "CHECKOUT" then "CHECKOUT VIA OTHER PAYMENT METHOD"
An authorized Purchase Order must have an official purchase order number and an authorized signature from the person responsible for paying the bill. A proper P.O. may be faxed to us at: 1-904-216-5478. You could also choose to mail us the PO with your order: SpeechPage.com, P.O. Box 356, North Olmsted, OH 44070 E-mail the PO as an attached pdf file!: orders @ SpeechPage.com (no spaces in the email address!)
Please remember to specify which items you order by their product numbers, price, and description/name and include shipping & Handling in your PO which is 10% of the subtotal for PO orders, with a minimum of $5.00 and a Maximum of $25.00 for Shipping and Handling for all PO orders.
Also- if possible, please write your email address on the PO or Fax cover sheet. This will allow us to email you when your order has shipped! We could also email you if there was a question with your order! If you do not receive your order with in 7 days of sending a PO in to us, PLEASE email (orders @ speechpage.com) to confirm we received the PO! We have a fast order turn around so you should get your order very soon after placement.
Can you mail me a catalog?
Sure! Just let us know your name and address and we will mail it out to you! The best way would be for you to fill out our online SIGN UP FOR SUPERSAVER Form or you could just email us the request for a catalog to info @speechpage.com. You could also just call our Voice Mail system (Voice mail: 440.782.6670) and leave a message requesting a catalog. Please spell out the names of address words in voice mail when you leave your message. You could even fax in a request for a catalog to: FAX 904.216.5478 (The first two methods (online & email) work best to assure that we have the spellings and numbers of the address correct!)
Do you ship outside of the USA?
We ship anywhere in the United States of America, Including Hawaii. Sorry, we do not ship anywhere else at this time. We hope to add shipping to Canada in the future.
Can I get your products any cheaper if I order more?
Yes, we have combined many of our items into BINDER BUNDLES that are priced below what they would be if purchased seperately, and plus we include a free SpeechPage.com 3-ring Binder with those purchases. Unfortunately there are far more costs that go into making these type of specialized products and maintaining a distribution system than might be apparent. Most of our products are hand assembled. Products using velcro require more time to assemble. We have LOWERED the price of our products as low as we can to get the materials out to SLPs so they can see the benefits of working with SpeechPage materials. Because of the limited market for these type of specialized materials, there is not the bulk production discount that might comes when making generic items such as a children's book sold at a discount store. However SpeechPage products are specifically designed to try to target the goals you are working on! Sign up for our email list and we will send you email promotions not available to the general public! Go to the SIGN UP FOR SUPERSAVINGS link on the left to fill out our online form! We do not share information you give us with ANYONE!) Email us at Info@ SpeechPage.com if you would like to place a very large order and we will quote you our lowest price. It is likely that the cost of SpeechPage materials will have to be increased soon.
How much is shipping?
S & H ON all online orders and mail in orders with checks is STILL IS ONLY $4.99!!! Shipping AND HANDLING will NOT cost more than $4.99 no matter how big your personal order! Even with Postage Rates Climbing WE KEEP OUR SHIPPING COST LOW FOR YOU! We ship US Priority Mail for a secure delivery within approximately three business days after we finish our processing of your order. We ship anywhere in the continental United States. Sorry, we do not ship anywhere else at this time. (Our usual total delivery time has been within ONE week of receiving your order!!)
FOR P.O. ORDERS: Due to the additional cost for processing and handling services required for POs, our shipping & handling fee for your PO is 10% of the subtotal for PO orders, with a minimum of $5.00 and a Maximum of $25.00 for Shipping and Handling for all PO orders.
Does SpeechPage donate to SLP gatherings?
Yes! All the time! Just send us an email describing your event and the number of SLPs attending, and we will see what we can do! We also offer a 'Returnable Product Demo Kit' that allows you to display a number of our products at your events of over 50 SLPs and then return to us at our expense. We can include coupons for discounts off future purchases as well!
FAX us at: 904.216.5478 Leave Voice Mail at: 440.782.6670 (We accept P.O.'s by fax but at this time we do not accept phone orders, sorry!) E-mail us at: Info@ SpeechPage.com
What do SLPs that have used your products think of them?
We do get a lot of nice compliments and good feedback! Even more telling, we get A LARGE PERCENTAGE OF REPEAT CUSTOMERS!!! Nothing pleases us more than to know that the SLPs using SpeechPages are finding them to be useful and worthwhile and helpful for their clients! Read what SLPs have taken the time to write to us at: "What SLPs Say About Us!" Here are just a few recent unsolicited testimonials from SLPs that have purchased mulitple times from SpeechPage:
“I have been very impressed with your materials.” “I will certainly recommend your company to my colleagues.” M. H. SLP, Massachusetts
"Your materials were just what I needed. The picture selection, quality and ease of use was really appreciated. Thank you for making my hectic job less stressful!" S.T.M. Ph.D., SLP/A, Oregon
“I wanted to thank you for my order. It arrived today and looks good!” C. R. SLP, Ohio
"Hi- Your stuff is great" "I work in a clinic and the other (SLPs) really like the ease of set up and use of your (materials). I look forward to whatever else you may come up with." C. M. SLP, Texas
“I am delighted with the materials I purchased last time. Thank you.” F. B. SLP, Oklahoma
“I am a...school speech pathologist, and I love your materials.” D. A. SLP, Utah
I am a parent. Can you recommend products for specific cases?
Recommendations for appropriate Speech Language Therapy materials for any specific circumstance cannot be done through correspondence alone, as they can only be made by a qualified Speech Language Pathologist (SLP) following a formal multi-factored Speech and Language evaluation. There are many different aspects of the individual's abilities and degrees of severity of speech pattern differences that must first be determined through formal evaluation by a qualified professional.
To locate a qualified Speech Language Pathologist near you (if you are not currently working with one), please visit the website of the American Speech-Language-Hearing Association (ASHA) ASHA.org http://www.asha.org/ and use their ‘Find a Professional’ search tool ASHA's FIND A PROFESSIONAL
After a formal evaluation by a Speech Language Pathologist, the SLP may develop recommendations and goals for Speech Language Therapy improvement. The SLP may recommend specific types of practice materials that may assist in carry over of their established goals for Speech/Language improvement outside of the formal therapy sessions. It is likely that SpeechPage.com may have some of the types of materials that can reinforce goals being worked on in Speech Language Therapy. However due to a wide variety of influential factors, decisions for specific therapy products can only be properly made after the treatment plan for the individual has been established by a qualified SLP following appropriate evaluation.
SpeechPage Publishing materials are intended for use by a qualified Speech Language Pathologist in structured therapy settings.
Do You Accept Product Submissions From Authors?
Sorry, we do not currently accept any materials or products from prospective authors looking to be published. All SpeechPage.com Publishing Materials are developed in-house so that we can maintain our specific goals and intentions for this company. Currently we have literally dozens of new products in various stages of production for eventual release, and we would not want a prospective author to confuse one of our upcoming materials with a product they are trying to introduce, so please do not submit your pre-published products to us at this time. If our policy on this topic should change we will post it on our website!
What is your Return Policy?
We have a 30 day unconditional money back guarantee on Speechpage.com products. If you are not happy with your purchase for any reason please let us know and we will gladly replace, exchange, or refund your full purchase price (excluding shipping) at your discretion. We must be contacted first before return is made. (We can be emailed at orders @speechpage.com) You are responsible for shipping costs of all returns. All refunds exclude shipping and handling charges. Your purchase must be returned with shipping pre-paid. Please allow 3-4 weeks for refunds to be processed and credited to your account. The sales statement or packing slip must be included.
What is your guarantee policy?
We have a 30 day unconditional money back guarantee on all SpeechPage.com products. If you are not happy with your purchase for any reason please let us know and we will gladly replace, exchange, or refund your full purchase price (excluding shipping) at your discretion. We must be contacted first before return is made, and you must hear back from us with a confirmation before returning your product to us. You are responsible for shipping costs of all returns. (All refunds exclude shipping and handling charges. Your purchase must be returned with shipping pre-paid.) Please allow 3-4 weeks for refunds to be processed and credited to your account. The sales statement or packing slip must be included.
Why should I choose materials from SpeechPage.com?
A LARGE number of our customers order even more from us after they have actually received and used their first sets of SpeechPages! In fact we have a growing list of SLPs that have come back and ordered NUMEROUS times in just a few weeks! That tells us that SpeechPage is the answer they have been looking for. What better testament to the value of SpeechPages than multiple repeat customers and the nice compliments and thank you's they send our way!!
SpeechPage.com materials are different in many great ways!
-SLPs & CLIENTS LOVE THEM! SpeechPage.com materials are COLORFUL, FUN, HANDY, and USEFUL! Here is One Testomonial from a Multi Purchase SLP Customer: "I want to let you know that parents/students just LOVE the Home carryover pages. ... Thanks for a great, functional, activity!" D.T. SLP, Illinois
-100% SLP CREATED!! SpeechPage.com materials are written, designed and DRAWN by an SLP with over 20 years of experience. A qualified professional is in control of the creation of the products from start to finish. There is no outside artist trying to interpret what the SLP author intended! There is no usage of a generic clip art CD-rom. ONLY a qualified and experienced SLP is trained and educated in this field, and familiar with what clients respond to, enjoy using and understand. We hope you find SpeechPage materials to be just what you need!
- MAKE YOUR LIFE EASIER! SpeechPage.com materials are so EASY to TRANSPORT! Any simple three ring binder can now become the way you carry around a variety of Speech Language Therapy Materials from SpeechPage.com! You can make going from work site to work site a breeze! No one enjoys lugging around a milk crate or a luggage stroller filled with books and boxes of cards do they?
-CUT THE CLUTTER! SpeechPage.com materials are COMPACT and CONCENTRATED! Our WH-Type questions sheet has 600 WH-Type questions on just six pages! Why deal with some heavy book when you can just use a thin stack of SpeechPages that day?
-GET & STAY ORGANIZED! SpeechPage.com materials are EASY to STORE! So many SLPs have limited work space and limited storage facilities. Our materials take up little space and can even be kept in a file cabinet, which most SLPs have access to for record storage.
-JUST WHAT YOU NEED! SpeechPage.com materials cover a VARIETY of cases and a can be used in a variety of ways! Look over our free download of Articulation Therapy Ideas and you will find two pages of suggestions of different ways to present those kinds of materials. Use your imagination and professional discretion to come up with countless more!
What do you mean when you say SpeechPages are concentrated?
Did you ever buy a thick set of SLP materials that sounded great from the description in the catalog, but when you looked through the many pages after it arrived, you found many pages were redundant, or practically empty? Maybe they hired a great artist to draw some pretty pictures but those pictures don't always translate to effective SLP materials do they? Sometimes you have page after page of semi empty "practice" activities that seem to be nothing more than simple filler. Instead of wasting space on your shelf with hundreds of pages that you may never use, SpeechPages offer a compact source of materials that can be used in many different ways for many different clients for many years! Because they are laminated in extra thick 5 mill laminate you can save on Xeroxing by writing on the SpeechPages with a wipe off pen! PLUS we let you see what your SpeechPages will look like! We could show you one or two "Sample Pages" that look nice and let you have to discover after you buy it if the rest fits your needs, but we think you deserve to see what you will be getting up front!
How do you suggest an SLP use an item like "Animal Homes" SpeechPages?
Please note: Your actual usage may vary dependent on a student’s abilities as determined by a qualified Speech Language Pathologist’s discretion following evaluation. One of the many great things about SpeechPages is that they can be used in different ways for different clients!
The intent of SpeechPages such as Animal Homes, or Food Category Sort is to provide a format for visually directed discussion with the client. For example in the Animal Homes set, nine different animals are displayed on the top area of the page and three possible home environment locations are on the bottom row. A typical session might involve the client being asked to name each of the animals as well as the place where they probably live choosing from possible three at the bottom of the page.
After each turn given by the client, the therapist might give a statement affirming the correct choice or redirecting the choice and add additional information to teach the concepts targeted. For example, if the client said “That’s a chicken. A chicken lives on a farm!’ The therapist might respond: “That’s correct, the farmer raises the chickens on the farm. The farmer collects the eggs from the chicken and sells them.”
The intent is that the discussion of why their choice for the category sort was correct or not will help them to understand the concepts of this topic and increase their vocabulary and ability to categorize. Having removable pieces is not necessary for the session, as the focus is their understanding of why the items belong within the category rather than just the sorting act itself.
All SpeechPages are laminated in heavy duty 5-mil laminate so you could always use a wipe off marker (or most crayons) in a session. You may choose to allow the client to draw a line to their answer, or simply check off the ones they have discussed. That may make for a more interesting interaction, however the main intent is the instructional value of the material.
How sturdy are your SpeechPages?
Our three hole punched SpeechPages are each color laser printed and then individually hand heat seal laminated with extra thick 5-Mill laminate. This creates a product designed to last through years of Speech Therapy sessions. The big roll laminators you may see in school buildings are often only a 1-mill thickness, and the result is a flimsy coated sheet that could still tear with use. Even the standard thickness of laminate usually available for sleeve type laminators at local office supply stores is only 3-Mill thickness. Our 5- Mill thick pages are more sturdy than most people could make themselves. We sell our 5-Mill laminate pouches for those that have the appropriate laminator and want their other materials to be as sturdy as a SpeechPage.com materials. Just check under the SUPPLIES link on the left!
Why do you call them SpeechPages?
Speech Page is a name that captures the essence of our product line. Each item is a standard 8.5 X 11 page size product ready for use in Speech Therapy sessions! Some of our AAC products actually help with communication as low tech Speech Pages! Your materials will always store easliy in a standard 3-ring binder as a every SpeechPage is a speech page!
SpeechPage.com® AND THE SpeechPage.com® LOGO ARE AN OFFICIAL REGISTERED TRADEMARK ON FILE WITH THE UNITED STATES PATENT AND TRADEMARK OFFICE.
Can I buy your products anywhere else?
Yes. Select special collections of SpeechPage,com Publishing Company's products are also been available through some national catalog companies that carries SLP materials. SpeechPage.com Publishing also has a booth at ASHA Schools conventions and some local state conventions and we do offer convention only pricing. Other outlets are also under consideration. The prices of the products offered online at SpeechPage.com will almost always be lower than the price offered by outside vendors.
I have lost a piece or a whole SpeechPage, Can I order a replacement?
In most cases yes! You should first send us an email to info @ speechpage.com and describe which piece or page you need. We will reply wether it is possible to replace that part. Our total cost for sending out any replacements begins at $9.99 for one SpeechPage (non-velcroed) or two velcroed pieces and may increase with the number of pieces requested. We will let you know in a reply email the total cost of replacement which should be mailed in to us by check or money order prior to shipment.
Why Do You Process Credit Cards Through PayPal?
http://www.paypal.com/ is a large and trusted company run by eBay.com. It has an Industry-leading fraud prevention which keeps you safe and secure. PayPal does not reveal your financial information even to us. By having paypal handle the credit card transaction aspect of the online shopping, we are assured that security is at it's highest possible standard! SpeechPage.com Is PayPal Verified
I am not familiar with ordering things online.
We realize that ordering items online is a new experience for so many people. Our online Shopping cart is verified secure by PayPal. We let PayPal process all our online payment activity to be assured of the highest level of online security possible. PayPal is an industry leader, and a company owned by Ebay.
Once you go through the steps for online ordering, you will probably find it is not that difficult, and most online shopping carts work pretty much the same. Ordering items online can be done from the comfort of home and you can take your time to shop and think about your order.
We will only ship an online order after you have completed the PayPal portion, and you have received confirmation that your payment was processed. If you feel like you made a mistake, just let us know! We totally understand! We can refund money back to you through PayPal up to 30 day after your order!
At SpeechPage.com we want you to know exactly what you are getting. We try to show clear illustrations and give a discription of all our products. No surprises! If you have specific questions about the SpeechPage.com online shopping cart just send us an email at info@ speechpage.com
What if I make a mistake with my online order?
We will not ship out any item without pre-verified payment. If you completed the first part of the online Shopping Cart, and you selected an item and entered your shipping information, but you did not complete the PayPal credit card process, your order will not be sent. (You will be sent two emails when you successfully submit an order: One from us for the order and one from PayPal for the credit process. Without both confirmations, your credit card will not be processed and your order will not be sent). If you enter the order, but for some reason do not complete the credit card part, you can choose to re-enter the order again and complete the credit card info and we will just send out the one order where the credit card was processed. Or if you do not want to use your credit card do not proceed into the PayPal part. Just print out the order statement in the shopping cart and mail it with your check. IF YOU ASK, WE WILL U.S. MAIL OR EMAIL YOU A PAPER ORDER FORM THAT YOU COULD WRITE OUT BY HAND AND MAIL BACK TO US WITH A CHECK! EMAIL REQUESTS TO info@ speechpage.com We want you to be as comfortable with your purchase as possible!
GENERIC CLIP ART FROM a Computer Program, a Commercial clip art CD, OR FROM THE INTERNET WILL NEVER BE USED IN ANY SpeechPage!! Every piece of art is illustrated by the Speech Language Pathologist himself. Don D'Amore MA CCC-SLP has been informally illustrating materials for a wide variety of purposes for over 25 years. Clip art can often be confusing because of it's generic quality. Stock Clip art often contains numerous off topic details or has a trendy advertising art style that may not properly elicit the stimulus word in your speech therapy session. Just imagine SLP MATERIALS ACTUALLY ILLUSTRATED BY AN EXPERIENCED SLP!! That allows for the drawings to represent just what the SLP wanted! That is one of the Special Features that makes Materials From SpeechPage.com Publishing Company Unique, Useful and Effective! The OVER use of generic clip art is one of the inspirations for starting SpeechPage.com Publishing! Are you frustrated with some materials that rely on generic 'clip art' for their source material? They may be cheaper or even free, but are they doing the job? Do you have to GIVE the client the word you wanted the artwork to elicit from them? All SLPs know that the modeled speech of the clinician yields different results from the spontaneous expressions of the client on their own. We noticed that some of the individuals we work with may not recognize generalized or vague 'clip art' or simple line drawn images from a CD-Rom collection or from an internet search. It is no wonder! Clip art collections may have been designed for very different purposes such as illustrating a company newsletter, or for another purpose and NOT as a Speech Therapy stimulus tool. Some clip art is simple while another is complex. Even when a clip art program is designed for Speech Therapy, some of the versions of symbols that are in the program may not fit your therapy intention. Every illustration on a SpeechPage material was custom drawn by the SLP and DESIGNED SPECIFICALLY FOR THESE PURPOSES.
What does the artwork on a SpeechPage look like?
Unfortunately we can not provide online close ups of any particular SpeechPage due to copyright. We do have full size samples of what the artwork for what some of the illustrated pictures look like on the third page of the FREE HANDOUT for Expressive Language Activity under our FREE STUFF area. This will give you an idea of the artwork style of the illustrator of ALL SpeechPage Material, a 22 PLUS year Practicing Speech Language Pathologist! The style of SpeechPage art has been described by customers as "Fun", "Cartoon-ey", "Colorful" etc. and we have been told many times that clients really enjoy using SpeechPage materials because of the engaging style of the artwork!
